Problem with Internet Explorer on the Teaching Service

There is currently an issue with using Internet Explorer to access Blackboard on Teaching Service machines (i.e. any computers in labs on the College campus). In particular, those using IE will not be able to upload files to Blackboard. The issue is being investigated and we hope to have the problem solved as soon as possible.

In the interim, however, anyone using computers on the Teaching Service should use a different browser, we recommend the use of Firefox. If you are not sure how to access Firefox, please have a look at this screenshot.

Just to be clear, this only affects those using Internet Explorer on Teaching Service machines.

We apologise for any inconvenience that is being caused.

For our FAQ’s and to submit a query to our support team about the VLE please access the IT Services Web Help Desk at https://helpdesk.its.qmul.ac.uk/helpdesk/.  See also our support pages with online guides at http://www.learninginstitute.qmul.ac.uk/elearning/support/vle/