Firefox 4 and Blackboard issues

Dear users,

Firefox recently released a new version of it’s browser – Firefox 4. This browser has not yet been tested and certified by Blackboard and is unsupported by Blackboard and the E-Learning Unit. We are still investigating the details.

As of now, the HTML Creator is one feature that does not work in Firefox 4 on windows-based PC’s. If you use the HTML creator (to format and add images to your headers, discussions, assignments, mail, etc.) then we recommend that you do not upgrade to the new Firefox 4. There is no set date for when this feature may be available.

If you have already upgraded to Firefox 4 and experience browser issues, then please use another browser (as far as we know, the HTML creator will work on Internet Explorer and Safari).

Please see a list of Blackboard supported browsers here: http://kb.blackboard.com/pages/viewpage.action?pageId=25368512

and also follow the suggested solutions to common browser issues here: http://kb.blackboard.com/pages/viewpage.action?pageId=45581177

Regards,

VLE Admin

For our FAQ’s and to submit a query to our support team about the VLE please access the IT Services Web Help Desk at https://helpdesk.its.qmul.ac.uk/helpdesk/.  See also our support pages with online guides at http://www.learninginstitute.qmul.ac.uk/elearning/support/vle/