VLE Support

These web pages provide support materials for both staff and students making use of the institutional virtual learning environment, Blackboard.

To the left you will see options for the following:

  • Staff – this page lists guides and manuals for staff using the VLE
  • Student – this page lists guides and manuals for students using the VLE
  • Technical Checklist – If you are having a technical problem with Blackboard, please follow these steps to ensure that your computer is appropriately set up to make use of Blackboard
  • Course Listing – this page lists all existing and available courses on the VLE

Frequently Asked Questions and Support Queries

For our FAQ’s and to submit a query to our support team please access the IT Services Web Help Desk which you can find here: https://helpdesk.its.qmul.ac.uk.

If you are unable to log into the helpdesk above, you can view our FAQs on this website: https://helpdesk.its.qmul.ac.uk/helpdesk/WebObjects/Helpdesk.woa/wa/FaqActions/ (select Blackboard VLE from the dropdown list)

You can log into Blackboard here.

Blackboard Service Announcements Subscribe to the service announcements feed

The RSS feed below announces any downtime for work on the VLE server. These announcements also appear on the VLE homepage and in pop-up windows inside the VLE.