Author: emcdonnell

DateTitle Category Tags
October 7, 2011 Planned outage all day on 03/11/11

To all users, Blackboard will be unavailable for the entire day of Thursday the 3rd of November for a planned upgrade. Work will begin at 7am and is likely to continue well past 5pm that day. We have tried to time this for a period of low activity but we do apologise for the inconvenience [...]

VLE Service Announcements
September 23, 2011 Systems failures this morning (23/09/11)

Dear Users, Many of you may have noticed systems failures on several key IT services early this morning. While the VLE was not directly effected, some systems that interface into it were. Online module registration, which controls your access to course areas in Blackboard runs each night, did not run last night. Colleagues in IT [...]

VLE Service Announcements
August 22, 2011 Q-Review is expanding

Q-Review, the lecture recording service at QMUL, is expanding. More rooms and free licenses for any staff member to install it onto your laptops. Find out where we’re installing it next and get in touch if you’d like to try it out.

Blog posts , ,
July 12, 2011 Blackboard and Q-Review offline on the morning of 25/7/11

Dear Users, As a part of planned maintenance of the services hosted by IT Services Platform Services ITS will need to bring College services offline for a planned period of time on the morning of Monday 25/7/11. Both Blackboard and Q-Review will not be available from 04:00am to 05:00am. Both applications will be at risk [...]

VLE Service Announcements
ITS Helpdesk offline from 5:30pm today (12/July)

Dear Users, Please note that the Helpdesk will be offline on Tuesday 12/July/11 from 17:30 to 18:00 Work is being carried out by IT Services to upgrade the system. Regards, VLE Admin

VLE Service Announcements
May 27, 2011 VLE offline on Tuesday 31/5/11 from 4am to 8am

Dear Users, Note that Blackboard, the VLE, will be offline on Tuesday 31/5/11 from 4am to 8am. Essential work is being carried out on the College’s network. If this is going to impact on any critical activity in College please let us know by submitting a ticket via our HelpDesk Service under the category “Blackboard [...]

VLE Service Announcements
April 18, 2011 VLE offline on Tuesday 19/04/11 from 07:30 and 08:00

Dear Users, Note that Blackboard, the VLE, will be offline tomorrow (Tuesday 19/04/11) from 07:30 and 08:00. We apologise for the late notice – this follows up on urgent upgrades carried out this morning to improve system stability. If this is going to impact on any critical activity in College please let us know by [...]

VLE Service Announcements
April 5, 2011 VLE offline on Monday 18/04/11 from 6am to 1pm

Dear Users, Note that Blackboard, the VLE, will be offline on Monday 18/04/11 from 6am to 1pm. This is to run essential upgrades to improve system stability. If this is going to impact on any critical activity in College please let us know by submitting a ticket via our HelpDesk Service under the category “Blackboard [...]

VLE Service Announcements
January 10, 2011 New support system now in use

Dear User, As has been announced (http://tinyurl.com/2ao5255) we are no longer using the support email address. Please log into the IT Services Web Help Desk and submit a ticket there. You can log into this system using the same username and password you use for Blackboard. We will still respond to queries submitted there within [...]

VLE Service Announcements
December 15, 2010 Reminder: New support system as of next term

Dear User, As has been announced (http://tinyurl.com/2ao5255), a new support system will be in use as of next term (10/01/2011). You can log into this system using the same username and password you use for Blackboard. We will still respond to queries submitted there within the same time period and still expect users to seek [...]

VLE Service Announcements